Overview

Laundry Operative Job at Hilton Hotels & Resorts – in London

Job Description

Job Description

A Laundry Operative is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

What will I be doing?

As a Laundry Operative, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Linen/Laundry Porter will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Check uniforms for cleanliness and condition, carrying out minor repair work, if required

Ensure support is provided to the laundry function when required

Complete wash cycles, folding of linen and correct storage

Manage guest requests in line with company brand standards and one call delivery deadline

Greet guests in public areas and rooms in a warm and friendly manner

Provide laundry, pressing, sewing, and other similar services to guests

Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly

Maintain linen room and uniform store

Ensure floors are stocked with the correct amount of each linen items

Ensure chemicals are used and stored correctly

Report maintenance and hazard issues

Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Laundry operative serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Respond to guest requests and deliver high levels of service

Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous laundry experience

Experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About Company

Company: Hilton Hotels & Resorts –
Company Location:  London

About Hilton Hotels & Resorts -