Overview

BUSINESS ANALYST CUSTOMS OPERATIONS EUROPE Job at DHL Express – in Schkeuditz

Job Description

(21007SB)

Germany-Saxony-Schkeuditz | Full-time | Permanent | Flexible Working Times

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

YOUR TASKS:
Support the design and development of enterprise wide data analysis and reporting solutions.

Review and analyse data from multiple sources.

Communicate analysis results and make recommendations to countries and management.

Develop quality assurance practices and assessments across customs processes.

Deliver standard reporting on-time and to minimum required standard.

All Data is accurate, congruent and reliable, and harvested and processed in line with DHL / customer standards, and foremost, in line with specific legislative requirements.

Change initiatives are delivered with a depth of understanding and consequent relevance to customs operations and other areas of the business.

Quality assurance practices embedded within each area of responsibility with transparent results published.

Business direction in ‘what is important’ in data capture, analytics and resulting ‘actions’.

Valid data provision for the development of customs business cases in support of process changes, cost down initiatives and/or IT improvement Projects.

YOUR PROFILE:
Bachelor’s degree, preferably in a business, transportation and/ or project management-related discipline beneficial.

A minimum of 2 – 3 years DHL experience.

Ideally previous experience gained with DHL Operations/ customs environment with a good knowledge of the DHL network.

Understanding of transportation, courier, import and export operations in the region.

High attention to detail.

Highly organised.

Advanced MS Office skills (Excel and Powerpoint).

Experience in MS Access desirable.

Structured project and change management experience utilising recognised systems and processes like PRINCE2.

Knowledge of express/transport operations processes preferred.

Proven ability to prepare analytical reports highlighting and interpreting key business information.

Good financial acumen.

Ability to work very independently but still form part of the team and support colleagues.

Flexibility in operating style and attitude, tailoring approach to different stakeholders and backgrounds.

Diplomatic yet tenacious and sensitive to cultural differences.

Good presentation skills, good negotiating and influencing skills.

Fluency in spoken and written English, other languages are beneficial.

OUR OFFER:
Strong career support in an international environment.

Great culture and colleagues.

Work location can be discussed and to be agreed besides Schkeuditz/Germany any other DHL Express location in EU.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

Posting Legal Entity DHL Express Network Management GmbH

About Company

Company: DHL Express –
Company Location:  Schkeuditz

About DHL Express -